This is going to be posted for all the employees to read & understand the company quality policies. So, we really need it translated so I can make them a poster for the assembly area. Thanks!!!!
  1. On-time deliveries- We strive to continually improve customer on-time deliveries, as measured through Sales Delivery Reports and Customer complaints.
  2. Long term employment- We strive to maintain long term employees as determined by turnover.
  3. Customer Satisfaction- We strive to continually review and imporve our quality systems through the use of Customer Surveys, Employee Surveys, Internal Audits and Management Reviews.
  4. Opportunities- We strive to continually improve opportunities for growth for employees. We are committed to providing employees with additional training opportunities; training to increase employee effectiveness and job satisfaction. Each employee will have the opportunity to participate in ISO training.
  5. Non-conformances- We strive to continually decrease any non-conformance in products or performance throughout the use of nonconforming product reports as monitored at each Management Review.
  6. Preventative Measures- We strive to continue to provide for systematic inspection, detection, and correction of failures either before they occur or before they develop into major defects. Maintenance, including test measurements, adjustments, and parts replacement, performed specifically to prevent faults from occurring.
  7. Reliability Centered Maintenance- We strive to continue to focus on identifying and estabishing the operational maintenance and capital improvement policies and training that will manage the risks of equipment failure most effectively.
  8. MTA's quality is measured by continually comparing performance to these objectives.